Leader Q&A: Forming a Good Service Team

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Q.  I am the Service Area Manager and I can't get any of the other leaders to help!

 

A.   To keep from burning out, a Service Area Manager needs to build a good Service Team.  Here are a few tips that come from some of our most successful Service Teams:

 

·         Be willing to delegate.  When someone offers to do a job, explain what you want them to do, give them a little guidance, and then step back and let that person do the job the way they want to do it. 

 

·         Don't ask for help, offer opportunities! Look beyond the Troop Leaders: talk to assistant leaders, parent volunteers, former troop leaders, new teachers, and people you meet other places every day (bank tellers, librarians, nurses, etc.)  Many people, who don't even have children, love the opportunity to get involved in small ways.

 

·         Be specific about what you want someone to do, and, if possible, indicate the time commitment.  Break big jobs into several smaller jobs.  We have five people who work together to handle the cookie sale.  One coordinates the team and handles paperwork that troops turn in, one does cookie training for the Troop Cookie Chairs, one schedules booth sales, one is in charge of the cookie drop, one handles all requests for additional cookies.  

 

·         Be willing to let certain things go undone if no one volunteers to do them.  A year without a fall camporee or a day camp will help people realize that without their involvement, things may not happen.

 

-- Cheryl Miller, Learning & Volunteer Services Manager 

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